Reminder: IRD December Maintenance – Extended Outage

This is a reminder that Enterprise Applications will be performing scheduled maintenance this evening from Friday, December 7th at 6:30PM through Saturday, December 8th at 6:00AM.

The following production change items will be included in the maintenance window: 

– Oracle 12.2.0.1 (Required as current version will be de-supported)

During the maintenance window the following systems will not be available: 

  • Banner INB/SSB (Enterprise Resource Planning System)
  • BDM (Banner Document Management)
  • myWord Portal (Links to Banner within the portal)
  • Argos (Database Reporting Software)
  • FormFusion (Document Enhancement Software)
  • Intellecheck (Check Payment Processing Software)
  • Degree Works (Academic Advising, Degree Audit Software, Scribing Software, & Surecode Software)

If you have any questions, please contact the Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu.

SERVICE INTERRUPTION: UIW Wireless Network Connectivity

At 12:17 PM on Monday December 3rd, the UIW wireless network began experiencing an issue.  This issue impacts all users ability to reliably connect to any UIW wireless network including Student, Employee, Guest and Residential networks.

All locations are affected at this time.  Users with hardwired connectivity are not impacted.

No other services are impacted but those users attempting to connect to network based services through wireless networks will not be able to do so.

Information Resources network administrators are working hard to resolve the issue.  Further updates will be provided as more information becomes available.

 

IRD Maintenance: Friday, December 7th, 2018

Enterprise Applications will be performing a required upgrade to the Banner database from Friday, December 7th at 6:30PM through Saturday, December 8th at 6:00AM.

The following production change items will be included in the maintenance window: 

– Oracle 12.2.0.1 (Required as current version will be de-supported)

During the maintenance window the following systems will not be available: 

  • Banner INB/SSB (Enterprise Resource Planning System)
  • BDM (Banner Document Management)
  • myWord Portal (Links to Banner within the portal)
  • Argos (Database Reporting Software)
  • FormFusion (Document Enhancement Software)
  • Intellecheck (Check Payment Processing Software)
  • Degree Works (Academic Advising, Degree Audit Software, Scribing Software, & Surecode Software)

If you have any questions, please contact the Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu.

IRD Maintenance: Friday, November 16, 2018

Enterprise Applications will be performing maintenance on Friday, November 16 from 7:30PM to 12:00AM.

The following production change items will be included in the maintenance window:

  • Banner Accounts Receivable 9.3.8, 8.5.4, 8.5.3.1 (Required for Accounts Receivable upgrade functionality)
  • Banner Student Self Service 8.7.2.7, 8.7.2.6, 8.7.2.5, 8.7.2.4, 8.7.2.2 (Required for Accounts Receivable upgrade functionality)
  • Banner Faculty and Advisor Self Service 8.7.2.7, 8.7.2.6, 8.7.2.5, 8.7.2.4, 8.7.2.3, 8.7.2.2 (Required for Accounts Receivable upgrade functionality)
  • BDM 9.3.1.4 Admin Pages

 During the maintenance window the following systems will not be available:

  • Banner INB/SSB (Enterprise Resource Planning System)
  • BDM (Banner Document Management)
  • myWord Portal (Links to Banner within the portal)

If you have any questions, please contact the Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu.