REMINDER: IRD May Maintenance 5/18/18

Good Morning,

This is just a reminder that Enterprise Applications will be performing scheduled maintenance this evening from 6:30PM-11:30PM.

 The following production change items will be included in the maintenance window:

  • Banner 9 Student Registration Self-Service Banner 9.9 (Required for Banner 9)
  • Banner 9 Student Administrative Pages 9.3.10.0.6  (Required for Banner 9)
  • Banner 8 Student 8.14, 8.15 (Pre-Requisites of Banner 9 Student Administrative Pages 9.3.10.0.6)

During the maintenance window the following systems will not be available:

  • Banner INB/SSB (Enterprise Resource Planning System)
  • BDM (Banner Document Management)
  • myWord Portal (Links to Banner within the portal)

IRD May 2018 Maintenance: 5/18/18

Enterprise Applications will be performing scheduled maintenance on Friday, 5/18/18 from 6:30PM to 11:30PM.

 The following production change items will be included in the maintenance window:

  • StarRez Client & Housing Portal Server Updates (8AM-10AM)
  • Banner Human Resources Tax Updates
  • Banner Student Admin 9.3.10.0.6

During the maintenance window the following systems will not be available:

  • Banner INB/SSB (Enterprise Resource Planning System)
  • BDM (Banner Document Management)
  • myWord Portal (Links to Banner within the portal)
  • StarRez (8AM-10AM Housing Portal)

Banner 9 Availability Timeline

Banner 9 and Banner 8 Availability Timeline
Banner 9 Admin Pages Banner 9 Self Service Pages Banner 8 Banner 8 Self Service
Students N/A July 1 – Online Registration Available** Cut-off Sept 30 Cut-off – Date to be determined by Ellucian
Faculty & Advisors June 1 – All modules available*

(i.e. Finance, Student etc.)

June 1 – My Requisition, My Finance Query Cut-off Sept 30 Cut-off – Date to be determined by Ellucian
Staff June 1 – All modules available*

(i.e. Finance, Student etc.)

June 1 – My Requisition, My Finance Query Cut-off Sept 30 Cut-off – Date to be determined by Ellucian
*Training for Faculty and Staff will begin the week of June 4 on Finance Forms, My Finance Query, My Requisition, and Student Banner 9 administrative pages (Registration, Admissions etc.).

**Financial agreement (pending resolution with Ellucian) is delaying the June 1 go live for Banner9 student registration; Target date is July 1, if not sooner.

SERVICE INTERRUPTION: MyWord Portal

The portal vendor will perform maintenance tasks on Friday, May 4th between 1:00am – 5:00am CST.

A new SSL certificate will be deployed for the website.

During the maintenance window the portal will intermittently be unavailable.

 

Blackboard Service Upgrade

The Blackboard system will be updated by the vendor to a newer version Bb Learn 9.1 Q2 2018 Release, between the hours of 5: 00 PM CST, Friday, May 18 and 5:00 AM CST, Saturday, May 19. During this maintenance, UIW users may experience an interruption to their production environment services. The vendor’s support staff will make all efforts to keep service disruption to a minimum.

For questions, please contact the UIW Help Desk at 210-829-2721, or Toll-free @1-866-614-5043.

 

SERVICE INTERRUPTION: MyWord Portal

The portal vendor will perform maintenance tasks on Tuesday, May 1st from 1:00AM to 5:AM.

The vendor will perform a full sync of accounts during this time.

During the maintenance window the portal will intermittently be unavailable.