IRD April – Emergency Maintenance

Enterprise Applications will be performing an emergency maintenance on Wednesday, April 10th from 6:30PM to 8:30PM.

The following production change items will be included in the emergency maintenance window:

  • Banner Financial Aid 8.35 and 9.3.13 (Required for Banner Financial Aid Administrative Operations)
  • Banner General 8.10.3 and 8.10.4 (Required for Banner General Administrative Operations)
  • Banner Admin Common 9.3.15.4 (Required for Firefox fix: Firefox 66 causing buttons not to work in several Banner forms)

During the emergency maintenance window, the following systems will not be available: 

  • Banner Administrative Applications/Self-Service Banner (Enterprise Resource Planning System)
  • myWord Portal (Links to Banner 9 Administrative Applications/Self-Service Banner and BDM/Xtender within the portal)

If you have any questions, please contact the Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu.

IRD March 2019 Maintenance

Enterprise Applications will be performing maintenance on Friday, March 29th from 6:30PM to 12:00AM.

The following production change items will be included in the maintenance window:

  • New Self-Service Banner Servers (BannerWeb)

During the maintenance window the following systems will not be available:

  • Banner Administrative Applications/Self-Service Banner (Enterprise Resource Planning System)
  • myWord Portal (Links to Banner Administrative Applications/Self-Service Banner)

If you have any questions, please contact the Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu.

IRD February 2019 Maintenance

Enterprise Applications will be performing maintenance on Friday, February 22nd from 6:30PM to 12:00AM.

The following production change items will be included in the maintenance window:

  • Banner Financial Aid 9.3.12.1 (Required for Financial Aid upgrade functionality)
  • Oracle Patches (Critical Patch Updates)

During the maintenance window the following systems will not be available:

  • Banner INB/SSB (Enterprise Resource Planning System)
  • BDM (Banner Document Management)
  • myWord Portal (Links to Banner within the portal)
  • Degree Works (Academic Advising, Degree Audit Software, Scribing Software, & Surecode Software)
  • Automic (Workflow Processing)
  • Argos (Database Reporting Software)

If you have any questions, please contact the Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu.