IRD October 2019 Maintenance is now complete. Please contact the Help Desk at (210) 829-2721 if you experience any issues.
Enterprise Applications will be performing maintenance on Friday, October 18th from 6:30PM to 12:00AM.
The following production change items will be included in the maintenance window:
- Argos (Windows Update)
- Banner Document Management (Windows Update)
- Banner Advancement Self-Service Banner 8.12 (Required for Advancement Administrative Operations)
- Banner Financial Aid 8.37, 9.3.16 (Required for Banner Financial Aid Administrative Operations)
- Banner Financial Aid Self Service Banner 9.10 (Required for Financial Aid Administrative Operations)
- Banner Finance 184.108.40.206, 220.127.116.11.5 (Required for Finance Administrative Operations)
- Form Fusion (Windows Update)
During the Upgrade the following systems will not be available:
- Banner 9 Admin Pages/SSB (Enterprise Resource Planning System)
- BDM (Banner Document Management)
- Cardinal Apps (Links to Banner 9 and BDM/Xtender within the Cardinal Apps)
- Degree Works (Academic Advising, Degree Audit Software)
- Automic (Scheduler for Banner jobs & data integrations)
- Argos (Banner Reports)
If you have any questions, please contact the Help Desk at (210) 829-2721 or firstname.lastname@example.org.
Blackboard is back online. Please refresh your browser and the LMS will return. If it does not, clear your cache and attempt to log in. The outage was system-wide.
The Blackboard learning management system is currently unreachable. We are troubleshooting the issue and will provide an update when more information is available.