SERVICE INTERRUPTION: UIW Internet Connectivity starting at 9 PM

Due to a required upgrade by our internet provider, Spectrum, UIW Internet connectivity will be periodically interrupted this evening starting at 9 PM until 11 PM.  During these disruptions, users on all UIW campuses and residential networks will lose access to all web / internet based services.  Users off site will still have access to email, Office 365, Blackboard, eMedley, and other internet based services.

IRD September 2019 Maintenance

Enterprise Applications will be performing maintenance on Friday, September 20th from 6:30PM to 12:00AM.

The following production change items will be included in the maintenance window:

  • Banner Document Management (Windows Updates)
  • Form Fusion (Windows Updates)
  • Argos (Windows Updates)
  • Finance Self-Service 9.2 (Required for Banner Finance Self-Service Operations)
  • Banner Advancement 9.3.6 (Required for Banner Advancement Administrative Operations)
  • Banner Financial Aid 8.36, 9.3.15 (Banner Financial Aid Administrative Operations Upgrade)

During the Upgrade the following systems will not be available: 

  • Banner 9 Admin Pages/SSB (Enterprise Resource Planning System)
  • BDM (Banner Document Management)
  • Cardinal Apps (Links to Banner 9 and BDM/Xtender within the Cardinal Apps)
  • Degree Works (Academic Advising, Degree Audit Software)
  • Automic (Scheduler for Banner jobs & data integrations)
  • Argos (Banner Reports)

If you have any questions, please contact the Help Desk at (210) 829-2721 or

MyWord Portal Maintenance

The MyWord portal vendor will perform maintenance tasks starting on Friday, September 13th 6:00pm – 9:00pm CST.

During the maintenance window the MyWord portal and the following systems will be unavailable:

– Banner 9/SSB (Enterprise Resource Planning System/Self-Service)
– BDM (Banner Document Management)
– Degree Works (Academic Advising, Degree Audit Software, Scribing Software, & Surecode Software)

If you have any questions, please contact the Help Desk at (210) 829-2721 or