IRD May 2019 Maintenance is now complete. Please contact the Help Desk at (210) 829-2721 if you experience any issues.
Enterprise Applications will be performing maintenance on Friday, May 24th from 6:30PM to 12:00AM.
The following production change items will be included in the maintenance window:
- Oracle Security Patch (Critical Patch Updates-April 2019)
- Banner Communication Management 18.104.22.168
- Banner General Self-Service 9.2 (Action Item Processing)
During the Upgrade the following systems will not be available:
- Banner INB/SSB (Enterprise Resource Planning System)
- BDM (Banner Document Management)
- myWord Portal (Links to Banner 9 and BDM/Xtender within the portal)
- Degree Works (Academic Advising, Degree Audit Software, Scribing Software, & Surecode Software)
- Automic (Workflow processing)
- Argos (Database Reporting Software)
If you have any questions, please contact the Help Desk at (210) 829-2721 or