IRD MAY 2019 Maintenance

Enterprise Applications will be performing maintenance on Friday, May 24th from 6:30PM to 12:00AM.

The following production change items will be included in the maintenance window:

  • Oracle Security Patch (Critical Patch Updates-April 2019)
  • Banner Communication Management
  • Banner General Self-Service 9.2 (Action Item Processing)

During the Upgrade the following systems will not be available:

  • Banner INB/SSB (Enterprise Resource Planning System)
  • BDM (Banner Document Management)
  • myWord Portal (Links to Banner 9 and BDM/Xtender within the portal)
  • Degree Works (Academic Advising, Degree Audit Software, Scribing Software, & Surecode Software)
  • Automic (Workflow processing)
  • Argos (Database Reporting Software)

If you have any questions, please contact the Help Desk at (210) 829-2721 or