SERVICE UPDATE: MyWord Portal Possible Login Issues

MyWord is experiencing some intermittent login issues.

The error message states “Login failed” or  “Password is incorrect”.

Workarounds for this are:

  • Using another web browser OR
  • Clearing the history and cache of the browser you are currently using.
    • For assistance in clearing the cache in various browsers, contact the Help Desk for a quick walkthrough.

A password reset is not required for this to be resolved. The above steps have been tested and proven successful.

If you have any questions or need further assistance, please contact the Help Desk at 210-829-2721.