The intermittent access issues on the MyWord portal have been resolved. Please contact the Help Desk if you experience any issues.
Help Desk information:
On-campus @ extension 2721 Locally @ 210-829-2721 Toll-free @ 1-866-614-5043 email: email@example.com
We are currently experiencing some intermittent access issues on the MyWord portal. The portal vendor is currently researching the access issue.
Please contact the helpdesk for a workaround solution:
On-campus @ extension 2721 Locally @ 210-829-2721 Toll-free @ 1-866-614-5043 firstname.lastname@example.org
Please monitor UIW TechCheck for updates.
IRD October 2018 maintenance is now complete. Please contact the Help Desk at (210) 829-2721 if you experience any issues.
Enterprise Applications will be performing maintenance on Friday, October 19 from 6:30PM to 11:00PM.
The following production change items will be included in the maintenance window:
- Banner Financial Aid 8.34/18.104.22.168 Patch/22.214.171.124 Patch/9.3.11 (Required for Financial Aid functionality)
- Banner Admin Common 126.96.36.199.4 (Required for Financial Aid functionality)
- Argos 6.0
- FormFusion 3.6
- IntelleCheck 3.6
During the maintenance window the following systems will not be available:
- Banner INB/SSB (Enterprise Resource Planning System)
- BDM (Banner Document Management)
- myWord Portal (Links to Banner within the portal)
- Argos (Database Reporting Software)
- FormFusion (Document Enhancement Software)
- Intellecheck (Check Payment Processing Software
If you have any questions, please contact the Help Desk at (210) 829-2721 or email@example.com.