The network infrastructure team is excited to help our newest resident students get connected to the resident network.

Remember if you have problems call the Helpdesk@SEC at 210-829-2721.

Have a great year!!!

The portal vendor will perform maintenance tasks starting on Friday, August 17th from 12:00am – 6:00am CST.

During the maintenance window the portal will intermittently be unavailable.

At 11:00 PM the network team will be performing maintenance on the network.  During this timeframe there will be several brief network outages, during which time network related services will be non functional.   Users should wait at least 30 minutes and try again if they lose access to network resources.  Additionally, during this maintenance window we advise users to refrain from conducting important business as the outages could disrupt this work.

The Infrastructure team will be performing scheduled maintenance on Sunday, August 12 from 11:00 PM to 12:00 AM.   We are estimating that during this window there will be a period of approximately 30 minutes when ALL internet connectivity will be down while the core router is rebooted.

The following production change items will be included in the maintenance window:

• Updates to Core Router (Required to improve performance and security)

During the maintenance window the following services will not be available for 30 minutes:

• All UIW locations and residence halls will lose connectivity to the internet and any services that require network connectivity
• Remote users who are off site may experience issues logging into most services during the break in internet connectivity

Note: Offsite or mobile access to e-mail and files in OneDrive will NOT be impacted.  Telephone service on campus will NOT be impacted.  

Banner Document Management & AppXtender (scanning and imaging software) will be unavailable on Friday, August 10, 2018 from 6:00PM to 9:00PM due to configuration changes. All other systems will remain available.

The portal vendor will perform maintenance tasks starting on Thursday, August 2^nd at 11:00pm through Friday, August 3^rd at 6:00am CST.

The portal architecture will be upgraded during this time.

During the maintenance window the portal will intermittently be unavailable.