Network Upgrade – 3 January 2018 – 8PM-12AM … users may experience brief interruptions in network connectivity

WHAT:

The UIW Infrastructure team must perform an important upgrade to our network firewall.  This upgrade is being done in a manner to eliminate ANY network down time.  That said, there is always a chance when performing maintenance at this level that connectivity could be impacted for short periods of time throughout the outage window.

LOCATIONS / SERVICES AFFECTED:

This upgrade will impact ALL UIW locations and may impact offsite users trying to connect to all services IF there is an interruption of service.

 

SERVICES NOT IMPACTED:

Off site users access to Email, OneDrive, and other Office 365 products WILL NOT be impacted during this time.

 

RESIDENTIAL INTERNET:

Any loss of connectivity will impact users in Residence halls.

REQUIRED USER ACTION:

Users should save any work requiring network connectivity.  If an interruption of service occurs wait a few minutes and try again.  If there are still issues wait until the outage complete notification is posted to try again.

For technical concerns, email helpdesk@uiwtx.edu

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