Issue: Banner hangs on Windows. Requires users to reboot.

Banner Production users are experiencing delays or hang-ups using Banner on Windows computers. This may include a white, red, or black screen, where the login screen should be.

This issue is affecting all users on Windows-based PCs.


Users will have to reboot their PC to ensure proper functionality of banner is restored.

If you have any questions or need further assistance, please give us a call at 210-829-2721.


For technical concerns, email

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