Network Upgrade Has Started…Online Services Will Be Impacted.

~ Neil Schroeder

WHAT:  As part of a major network upgrade, the UIW Infrastructure team must perform an upgrade to network equipment. This upgrade requires intermittently breaking the University’s connection to the Internet for a period of time.

WHEN: This SUNDAY, August 6th from 5 PM – 10 PM.

SERVICES NOT IMPACTED:

  • Offsite access to E-mail (Outlook and webmail) and OneDrive Files

SERVICES INTERRUPTED:  All Internet based services / website access including but not limited to:

  • Blackboard
  • MyWord Portal
  • Library Resources
  • Service Now
  • Blackboard Transact System
  • BannerWeb (for external users)
  • OmniUpdate Website management
  • Telephone Calls from Avaya or Cisco handsets may fail during upgrade window
  • Off site VPN will not work

RESIDENTIAL INTERNET: Will be impacted with intermittent loss of connectivity throughout the outage window.

REQUIRED USER ACTION:  Users are encouraged to refrain from attempting to use any network services during this time.

For technical concerns, email helpdesk@uiwtx.edu

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