IRD JUNE 2019 Maintenance

Enterprise Applications will be performing maintenance from Friday, June 28th at 6:30PM through Saturday, June 29th at 6:00AM.

The following production change items will be included in the maintenance window:

  • Banner Application Navigator 3.1.1 (Required by Admin Common 9.3.17)
  • Banner Financial Aid 8.35.1, 9.3.14 (Banner Financial Aid Administrative Operations Upgrade)
  • Banner Finance 8.11.1.8, 8.11.1.5, 8.11.1.2, 9.3.8.0.4, 9.3.7.0.2, 9.3.6.0.4 (Required for new fiscal year Purchase Order fixes)
  • Banner General 8.11, 9.3.13 (Required for Banner Financial Aid Administrative Operations)
  • Banner Student 8.16, 8.16.1, 8.17.1, 9.3.14, 9.3.15 (Required for Banner Financial Aid Administrative Operations)
  • Banner Accounts Receivable 8.5.4.2 (Required for Banner Financial Aid Administrative Operations)
  • Banner Admin Common 9.3.17 (Required for Banner Financial Aid Administrative Operations)
  • Banner General Self-Service 9.3 (Action Item Processing-AIP, Direct Deposit and Personal Information)
  • Banner Communication Management(BCM) 9.5.0.1 (Communication Management Processing)
  • Banner Database Upgrade 9.17 (Required for AIP and BCM Operations)
  • Banner Web General 8.8 (Required for AIP and BCM Operations)
  • Banner Web Tailor 8.8.3, 8.8.4 (Required for AIP and BCM Operations)

During the Upgrade the following systems will not be available: 

  • Banner INB/SSB (Enterprise Resource Planning System)
  • BDM (Banner Document Management)
  • myWord Portal (Links to Banner 9 and BDM/Xtender within the portal)
  • Degree Works (Academic Advising, Degree Audit Software, Scribing Software, & Surecode Software)
  • Automic (Workflow processing)
  • Argos (Database Reporting Software)

If you have any questions, please contact the Help Desk at (210) 829-2721 or
helpdesk@uiwtx.edu.

SERVICE UPDATE: New Zoom login is operational

Zoom_Featured_Image_250_250As part the Information Resources Division (IRD) updating of the login portal, on 5 June 2019 at 12 noon (CDT), UIW Infrastructure Support changed the login (SSO) service for Zoom.

The noontime period was selected due to historical patterns of low- to non-use during that time. As of this writing, the time span was available and free of scheduled sessions.

Afterwards, users needed to login anew after the changeover using their current UIW email and password. This is a one-time event if they continue save the login info in their browsers and clients.

IRD will continue to add other programs to https://apps.uiw.edu. Please use that portal to login and access the various services.

Screen shot of the https://apps.uiw.edu landing page and the titles of the various applications
UIW Applications Portal View (individual apps’ availability may differ)

IRD MAY 2019 Maintenance

Enterprise Applications will be performing maintenance on Friday, May 24th from 6:30PM to 12:00AM.

The following production change items will be included in the maintenance window:

  • Oracle Security Patch (Critical Patch Updates-April 2019)
  • Banner Communication Management 9.3.1.1
  • Banner General Self-Service 9.2 (Action Item Processing)

During the Upgrade the following systems will not be available:

  • Banner INB/SSB (Enterprise Resource Planning System)
  • BDM (Banner Document Management)
  • myWord Portal (Links to Banner 9 and BDM/Xtender within the portal)
  • Degree Works (Academic Advising, Degree Audit Software, Scribing Software, & Surecode Software)
  • Automic (Workflow processing)
  • Argos (Database Reporting Software)

If you have any questions, please contact the Help Desk at (210) 829-2721 or
helpdesk@uiwtx.edu.

IRD April – Emergency Maintenance

Enterprise Applications will be performing an emergency maintenance on Wednesday, April 10th from 6:30PM to 8:30PM.

The following production change items will be included in the emergency maintenance window:

  • Banner Financial Aid 8.35 and 9.3.13 (Required for Banner Financial Aid Administrative Operations)
  • Banner General 8.10.3 and 8.10.4 (Required for Banner General Administrative Operations)
  • Banner Admin Common 9.3.15.4 (Required for Firefox fix: Firefox 66 causing buttons not to work in several Banner forms)

During the emergency maintenance window, the following systems will not be available: 

  • Banner Administrative Applications/Self-Service Banner (Enterprise Resource Planning System)
  • myWord Portal (Links to Banner 9 Administrative Applications/Self-Service Banner and BDM/Xtender within the portal)

If you have any questions, please contact the Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu.

IRD March 2019 Maintenance

Enterprise Applications will be performing maintenance on Friday, March 29th from 6:30PM to 12:00AM.

The following production change items will be included in the maintenance window:

  • New Self-Service Banner Servers (BannerWeb)

During the maintenance window the following systems will not be available:

  • Banner Administrative Applications/Self-Service Banner (Enterprise Resource Planning System)
  • myWord Portal (Links to Banner Administrative Applications/Self-Service Banner)

If you have any questions, please contact the Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu.