Links to document drive on MyWord Portal are now restored. Thank you.
The MyWord portal will be down from 2-4am CST, Thursday, November 16 to troubleshoot a server issue affecting PDF links hosted in the portal document drive.
The StarRez servers will have updates applied during this maintenance window. The servers must be rebooted several times at which point users will not have access to the system. Please plan accordingly.
IRD November 2017 maintenance is now complete. All systems are available. Please contact the Help Desk at 210-829-2721 or firstname.lastname@example.org if you encounter any issues. Thank you.
Enterprise Applications will be conducting maintenance on Friday, November 10 from 6:30PM to Saturday, November 11 at 2:30AM.
MyWord Portal is now available. Thank you.
Enterprise Applications is aggressively working to restore MyWord portal availability as we are experiencing a post-maintenance service interruption. Thank you for your patience.
Enterprise Applications will be partnering with the MyWord portal vendor to perform an upgrade on Friday, November 10 from 12:00AM-6:00AM. During this time the portal will not be available.
The upgrade will include a new single sign-on solution required by Banner 9. The portal upgrade will also allow for additional features to be configured such as a Password Manager solution.
24 Oct 17 – 4:30 PM: Users should be able to access Blackboard and the MyWord portal from all external locations without issue at this time. If you still experience an issue please contact the help desk at 210-829-2721 during the day or after hours @ 1-866-614-5043.
We are currently troubleshooting connection issues that students and staff members are having connecting to Blackboard and possibly the MyWord portal from certain internet service providers, most notably Comcast and GVTC.
At this time a workaround is to simply paste the IP address below into the web browser rather than connecting through uiw.edu or directly through blackboard.uiwtx.edu. Using this method users will be presented with a security certificate exception warning. This is OK and expected. Depending on the browser users can click ‘advanced’ or ‘show more’ and add or confirm a security exception to gain access to Blackboard or MyWord website.
184.108.40.206 – Blackboard
220.127.116.11 – MyWord