Information Technology (I.T.) February ‘Regular’ Maintenance – Friday, February 26, 2021

Enterprise Applications will be performing maintenance from 6:30 p.m.,ย Friday, February 26th through 2:00 a.m.,ย Saturday, February 27th.

The following regulatory production change items will be included in the maintenance window:

  • CLEAN_Address Data Update for Banner 9 Admin Pages (Regulatory Data Updates)
  • National Student Clearinghouse – SSL certificate renewal (Required for Student Certification of UIW Enrollment)ย 
  • Oracle Patches-Banner 9 Admin Pages (Critical Patch Updates- Regulatory Updates)
  • Oracle 19c Upgrade โ€“ Degree Works (Required for migration to Oracle 19c)

During the Upgrade, the following systems will not be available:

  • Argos (Banner Reports)
  • Automic (Scheduler for Banner jobs & data integrations)
  • Banner 9 Admin Pages/SSB (Enterprise Resource Planning System)
  • BDM (Banner Document Management)
  • Cardinal Apps (Links to Banner 9 and BDM/Xtender within the Cardinal Apps)
  • Degree Works (Academic Advising, Degree Audit Software)

If you have any questions, please contact the Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu. ๐Ÿ˜Š  

This posting (does not include, without limitations, defects and/or errors or failures on any product change item road map) is under the assumptions and illustrates the planned testing, release and availability dates for System products and services. This is provided for informational purposes only and its contents are subject to change without notice.

I.T. – Power Outages – Emergency Systems Shut Down

Due to the expected continuation of inclement winter weather and the ongoing power outages throughout the region, Enterprise Applications will be shutting down our systems starting at 11:00 pm this evening. We will communicate once power has been stabilized and systems are back online.

To get notified of service interruptions and technology maintenance windows via your smart phone, please sign up for Tech Check! For detailed instructions, visit this page.

During this time, the following systems will not be available:

  • Banner 9 Admin Pages/SSB (Enterprise Resource Planning System)
  • BDM (Banner Document Management)
  • Cardinal Apps (Links to Banner 9 and BDM/Xtender within the Cardinal Apps)
  • Degree Works (Academic Advising, Degree Audit Software)
  • Automic (Scheduler for Banner jobs & data integrations)
  • Argos (Banner Reports)

If you have any questions, please contact the Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu.


This email and/or communication (does not include, without limitations, defects and/or errors or failures on any product change item roadmap) is under the assumptions and illustrates the planned testing, release and availability dates for System products and services. This email is provided for informational purposes only and its contents are subject to change without notice.

Information Technology (I.T.) February ‘Out-Of-Cycle’ Maintenance – Tuesday, February 9, 2021

Enterprise Applications will be performing maintenance on Tuesday, February 9th ย from 9:00PM to 12:00AM. ย 

The following regulatory production change items will be included in the maintenance window:

  • Banner Admin Common 9.3.23.1.1 (Required for Banner 9 Admin Common Administrative Operations)

During the Upgrade, the following systems will not be available:

  • Banner 9 Admin Pages (Enterprise Resource Planning System)

If you have any questions, please contact the Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu. ๐Ÿ˜Š 

This posting (does not include, without limitations, defects and/or errors or failures on any product change item road map) is under the assumptions and illustrates the planned testing, release and availability dates for System products and services. This is provided for informational purposes only and its contents are subject to change without notice.

Information Technology (I.T.) January Maintenance – Friday, January 22, 2021

Enterprise Applications will be performing maintenance on Friday, January 22nd   at 6:30PM to 11:00PM.  

The following regulatory production change items will be included in the maintenance window:

  • Banner Event Publisher 9.4 (Required for Recruit Administrative Operations)
  • CLEAN_Address Data Update for Banner 9 General SSB (Regulatory Updates)

During the Upgrade, the following systems will not be available:

  • Banner 9 My Profile (Employee Self-Service Banner Dashboard)

If you have any questions, please contact the Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu. ๐Ÿ˜Š 

This posting (does not include, without limitations, defects and/or errors or failures on any product change item road map) is under the assumptions and illustrates the planned testing, release and availability dates for System products and services. This is provided for informational purposes only and its contents are subject to change without notice.

Information Technology (I.T.) January “Out-Of-Cycle” Maintenance – Friday, January 15, 2021

Enterprise Applications will be performing an โ€œOut-Of-Cycleโ€ maintenance on Friday, January 15th ย at 6:30PM to 12:00AM. ย 

The following regulatory production change items will be included in the maintenance window:

  • Banner Admin Common 9.3.23 (Dependency for HR and Payroll Upgrade)
  • CLEAN_Address Data Update (Bi-Monthly Regulatory Updates)
  • Banner Employee Self-Service 8.17, 8.18, 8.18.1, 9.12 (Required for Banner Employee SS Administrative Operations)
  • Banner Finance 8.13.1.1 (Required for Banner Finance Administrative Operations)
  • Banner Human Resources and Payroll 8.18.2, 8.18.2.1, 9.3.17 (Required for HR and Payroll Administrative Operations)

During the Upgrade, the following systems will not be available:

  • Argos (Banner Reports)
  • Banner 9 Admin Pages/SSB (Enterprise Resource Planning System)
  • BDM (Banner Document Management)
  • Cardinal Apps (Links to Banner 9 and BDM/Xtender within the Cardinal Apps)

If you have any questions, please contact the Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu. ๐Ÿ˜Š ย 

This posting (does not include, without limitations, defects and/or errors or failures on any product change item road map) is under the assumptions and illustrates the planned testing, release and availability dates for System products and services. This is provided for informational purposes only and its contents are subject to change without notice.