SERVICE UPDATE: New Zoom login is operational

Zoom_Featured_Image_250_250On 5 June 2019 at 12 noon (CDT), UIW Infrastructure Support changed the login (SSO) service for Zoom.

The noontime period was selected due to historical patterns of low- to non-use during that time. As of this writing, the time span was available and free of scheduled sessions.

Afterwards, users needed to login anew after the changeover using their current UIW email and password. This is a one-time event if they continue save the login info in their browsers and clients.

If you have bookmarked the previous SSO login page, please update it to https://apps.uiw.edu/home/uiw_uiwzoom_1/0oao7opljRgONDTGN356/alno7rkagU4q2oA9A356. You may continue to access your Zoom account via https://uiw.zoom.us.

IRD MAY 2019 Maintenance

Enterprise Applications will be performing maintenance on Friday, May 24th from 6:30PM to 12:00AM.

The following production change items will be included in the maintenance window:

  • Oracle Security Patch (Critical Patch Updates-April 2019)
  • Banner Communication Management 9.3.1.1
  • Banner General Self-Service 9.2 (Action Item Processing)

During the Upgrade the following systems will not be available:

  • Banner INB/SSB (Enterprise Resource Planning System)
  • BDM (Banner Document Management)
  • myWord Portal (Links to Banner 9 and BDM/Xtender within the portal)
  • Degree Works (Academic Advising, Degree Audit Software, Scribing Software, & Surecode Software)
  • Automic (Workflow processing)
  • Argos (Database Reporting Software)

If you have any questions, please contact the Help Desk at (210) 829-2721 or
helpdesk@uiwtx.edu.

IRD April – Emergency Maintenance

Enterprise Applications will be performing an emergency maintenance on Wednesday, April 10th from 6:30PM to 8:30PM.

The following production change items will be included in the emergency maintenance window:

  • Banner Financial Aid 8.35 and 9.3.13 (Required for Banner Financial Aid Administrative Operations)
  • Banner General 8.10.3 and 8.10.4 (Required for Banner General Administrative Operations)
  • Banner Admin Common 9.3.15.4 (Required for Firefox fix: Firefox 66 causing buttons not to work in several Banner forms)

During the emergency maintenance window, the following systems will not be available: 

  • Banner Administrative Applications/Self-Service Banner (Enterprise Resource Planning System)
  • myWord Portal (Links to Banner 9 Administrative Applications/Self-Service Banner and BDM/Xtender within the portal)

If you have any questions, please contact the Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu.

IRD March 2019 Maintenance

Enterprise Applications will be performing maintenance on Friday, March 29th from 6:30PM to 12:00AM.

The following production change items will be included in the maintenance window:

  • New Self-Service Banner Servers (BannerWeb)

During the maintenance window the following systems will not be available:

  • Banner Administrative Applications/Self-Service Banner (Enterprise Resource Planning System)
  • myWord Portal (Links to Banner Administrative Applications/Self-Service Banner)

If you have any questions, please contact the Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu.