IRD September 2018 Maintenance – Configuration Changes

The Enterprise Applications team in collaboration with several administrative departments will be implementing configuration changes to our Health Professions programs within Banner.  These changes will introduce efficiencies to our end of term and other processes.  In order to complete the implementation, Banner will be unavailable on Friday, Sept. 28 from 6:00PM to 7:00PM.

 During the window the following systems will not be available:

  • Banner INB/SSB (Enterprise Resource Planning System)
  • myWord Portal (Links to Banner within the portal)

REMINDER: Banner 9 Cutover 9/30/18

Enterprise Applications would like to remind all Banner users that the last day to use Banner 8 (INB) alongside Banner 9 is Sunday, 9/30/18. Banner 8 (INB) will no longer be available for daily use. Please access Banner 9 via the myWord portal Launchpad to complete all daily work.

IRD September 2018 Maintenance

Enterprise Applications will be performing maintenance on Friday, Sept. 21 from 6:30PM to 11:00PM.

The following production change items will be included in the maintenance window:

  • Banner Financial Aid 8.33/8.33.0.1/9.3.10 (Required for Financial Aid functionality)
  • Database Configuration Changes (Required for Banner 9 functionality)
  • Argos/FormFusion Data Freeze (Required for Evisions Upgrade)

 During the maintenance window the following systems will not be available:

  • Banner INB/SSB (Enterprise Resource Planning System)
  • BDM (Banner Document Management)
  • myWord Portal (Links to Banner within the portal)
  • Argos (Database Reporting Software)
  • FormFusion (Document Enhancement Software)

IRD Maintenance: Friday, Sept. 7

Information Resources Division will be performing maintenance on Friday, Sept. 7 from 6:30PM to 11:00PM.

NOTE: These changes will affect all BDM/ApplicationXtender users. To ensure uninterrupted functionality on Monday, Sept. 10, please restart your computer and clear your browser cache after the upgrade is complete.

The following production change items will be included in the maintenance window:

  • Captiva Cloud 3.0 Software Installation (Required for Banner Document Management & ApplicationXtender functionality)
  • ApplicationXtender 16.3 P02 with Hotfixes (Required to correct batch scanning issues, Document Type & Ordering issues)

 During the maintenance window the following systems will not be available:

  • BDM/ApplicationXtender (Banner Document Management)

If you have any questions, please contact the Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu.

UPDATE – SERVICE INTERRUPTION: O365 Services

Microsoft has provided the following additional information regarding this disruption:

“User Impact: Users may be unable to access or use some features within the Office 365 service.

More info: Users who are able to access the service may experience the following behavior:

Exchange – Some users may be unable to access Outlook on the web. Email access through other protocols may be unaffected.

Power BI – Users may receive ‘Server unavailable’ error or may be unable to log in.

SharePoint – Users may experience latency and stale search results. Further details on SharePoint mitigation can be found under the SI# SP147560.

Microsoft Teams – Users may be unable to access Office documents within Teams.

Intune – Affected users may be unable access the Intune portal or other functionality.

Current status: We’re continuing to connect the affected services to an alternate infrastructure, while remediating the underlying issue within the datacenter.

Scope of impact: This issue could potentially affect any of your users who are hosted out of the San Antonio data center. Impact is specific to a subset of users who are served through the affected infrastructure.”