Information Technology (I.T.) July 2021 Maintenance

Enterprise Applications will be performing maintenance on Friday, July 23rd at 6:30PM to 12:00 a.m.

The following regulatory production change items will be included in the maintenance window:

  • Banner Admin Common 9.3.24 (Required for Banner Student Upgrades)
  • Banner Financial Aid 8.40.1.1 (Required for Financial Aid Administrative Operations)
  • Banner Student 9.3.15.1.4, 9.3.15.2.1, 9.3.16.0.4, 9.3.17.0.5, 9.3.18.0.4, 9.3.19.0.4, 9.3.20.0.2, 9.3.21.0.7, 9.3.22.0.4, 9.3.23.0.6, 9.3.23.1.2(Required for Student Administrative Operations)
  • CLEAN_Address Data Update for Banner 9 Admin Pages (Regulatory Data Updates)
  • U.S. Tax Updated 285, 286 & 287ย (Regulatory Updates)

During the Upgrade, the following systems will not be available:

  • Argos (Banner Reports)
  • Automic (Scheduler for Banner jobs & data integrations)
  • Banner 9 Admin Pages/SSB (Enterprise Resource Planning System)
  • BDM (Banner Document Management)
  • Cardinal Apps (Links to Banner 9 and BDM/Xtender within the Cardinal Apps)
  • Degree Works (Academic Advising, Degree Audit Software)

If you have any questions, please contact the Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu. ๐Ÿ˜Š   

This posting (does not include, without limitations, defects and/or errors or failures on any product change item road map) is under the assumptions and illustrates the planned testing, release and availability dates for System products and services. This is provided for informational purposes only and its contents are subject to change without notice.

Information Technology (I.T.) June 2021 Maintenance

Enterprise Applications will be performing maintenance on Friday, June 25th at 6:30PM to 12:00 a.m.

The following regulatory production change items will be included in the maintenance window:

  • Banner Admin Common 9.3.25 (Required for Financial Aid 8.40.1 & 9.3.26 Upgrade)
  • Banner Financial Aid 8.40.1, 9.3.26 (Required for Financial Aid Administrative Operations)
  • Banner General 8.13.1 (Required for Financial Aid 8.40.1 & 9.3.26 Upgrade)
  • Banner General SSB 9.8 (Required for General SSB Administrative Operations)
  • Banner Student 8.21.1 (Required for Financial Aid 8.40.1 & 9.3.26 Upgrade)
  • CLEAN_Address Data Update for Banner 9 Admin Pages (Regulatory Data Updates)

During the Upgrade, the following systems will not be available:

  • Argos (Banner Reports)
  • Automic (Scheduler for Banner jobs & data integrations)
  • Banner 9 Admin Pages/SSB (Enterprise Resource Planning System)
  • BDM (Banner Document Management)
  • Cardinal Apps (Links to Banner 9 and BDM/Xtender within the Cardinal Apps)
  • Degree Works (Academic Advising, Degree Audit Software)

If you have any questions, please contact the Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu. ๐Ÿ˜Š   

This posting (does not include, without limitations, defects and/or errors or failures on any product change item road map) is under the assumptions and illustrates the planned testing, release and availability dates for System products and services. This is provided for informational purposes only and its contents are subject to change without notice.

Information Technology (I.T.) May 2021 Maintenance

Enterprise Applications will be performing maintenance from 6:30 p.m., Friday, May 28th  through 3:00 a.m., Saturday, May 29th.

The following regulatory production change items will be included in the maintenance window:

  • 19c Oracle Upgrade-Banner 9 Admin Pages (Regulatory Update)
  • Application Xtender 16.6 (Required for19c Upgrade)

During the Upgrade, the following systems will not be available:

  • Argos (Banner Reports)
  • Automic (Scheduler for Banner jobs & data integrations)
  • Banner 9 Admin Pages/SSB (Enterprise Resource Planning System)
  • BDM (Banner Document Management)
  • Cardinal Apps (Links to Banner 9 and BDM/Xtender within the Cardinal Apps)
  • Degree Works (Academic Advising, Degree Audit Software)

If you have any questions, please contact the Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu. ๐Ÿ˜Š ย ย 

This posting (does not include, without limitations, defects and/or errors or failures on any product change item road map) is under the assumptions and illustrates the planned testing, release and availability dates for System products and services. This is provided for informational purposes only and its contents are subject to change without notice.

Information Technology (I.T.) April ‘Out-Of-Cycle’ Maintenance – Friday, April 9, 2021

Enterprise Applications will be performing a โ€˜Required Financial Aid Upgradeโ€™ from 6:30 p.m., Friday, April 9th  through 6:00 a.m., Saturday, April 10th.

The following regulatory production change items will be included in the maintenance window:

  • Banner Admin Common 9.3.23.1 (Dependency for Financial Aid Upgrade)
  • Banner Common Data Base Upgrade 9.23 (Dependency for Financial Aid Upgrade)
  • Banner Communication Management 9.7.1 (Required for Banner Communication Management Processing)
  • Banner Financial Aid 8.39.2, 9.3.24 (Dependency for Financial Aid Upgrade)
  • Banner General 8.13 (Dependency for Financial Aid Upgrade)
  • Banner Student 8.20.2, 8.20.3, 8.21, 9.3.22 (Dependency for Financial Aid Upgrade)
  • Banner Student Self-Service 9.16 (Dependency for Financial Aid Upgrade)
  • Oracle Patches-Banner 9 Admin Pages, Degree Works, and Automic (Required Patch Updates- Regulatory Updates)

During the Upgrade, the following systems will not be available:

  • Argos (Banner Reports)
  • Automic (Scheduler for Banner jobs & data integrations)
  • Banner 9 Admin Pages/SSB (Enterprise Resource Planning System)
  • BDM (Banner Document Management)
  • Cardinal Apps (Links to Banner 9 and BDM/Xtender within the Cardinal Apps)
  • Degree Works (Academic Advising, Degree Audit Software)

If you have any questions, please contact the Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu. ๐Ÿ˜Š ย ย 

This posting (does not include, without limitations, defects and/or errors or failures on any product change item road map) is under the assumptions and illustrates the planned testing, release and availability dates for System products and services. This is provided for informational purposes only and its contents are subject to change without notice.

Blackboard Single Sign On Error

Hello UIW community.

We are currently experiencing an issue accessing Blackboard through Cardinal Apps. Our team is aware of the issue and working on a resolution.

Workaround:

Navigate to https://blackboard.uiwtx.edu.

Sign in with your Cardinal Apps username and password.

If you have any questions or need further assistance, please contact us at 210-829-2721.

Thank you for your patience.

Help Desk