IRD March 2020 Maintenance

Enterprise Applications will be performing maintenance on Friday, March 27th at 6:30PM through Saturday, March 28th at 12:00AM.

The following production change items will be included in the maintenance window: 

  • Banner Financial Aid 8.37.2, 9.3.19 (Required for Financial Aid Administrative Operations)
  • Banner Financial Aid Self-Service 8.37.3 (Required for Financial Aid Self-Service Banner Operations)
  • Banner Admin Common 9.3.18.3 (Required for Financial Aid SSB 8.37.3 Upgrade)
  • Update CLEAN_Address (Address Verification) subscription
  • Increase storage capacity for BDM (Banner Document Management)

 During the Upgrade, the following systems will not be available: 

  • Banner 9 Admin Pages/SSB (Enterprise Resource Planning System)
  • BDM (Banner Document Management)
  • Cardinal Apps (Links to Banner Apps) 

If you have any questions, please contact the Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu.

IRD February 2020 Maintenance

Enterprise Applications will be performing maintenance on Friday, February 28th at 5:30PM through Saturday, February 29th at 6:00AM.

The following production change items will be included in the maintenance window:

  • Migrate Banner Database to a new server including upgrading the Operating System
  • Oracle Security Patches (Critical Patch Updates-January 2020)

During the Upgrade, the following systems will not be available: 

  • Banner 9 Admin Pages/SSB (Enterprise Resource Planning System)
  • BDM (Banner Document Management)
  • Cardinal Apps (Links to Banner Apps)
  • Degree Works (Academic Advising, Degree Audit Software)
  • Automic (Scheduler for Banner jobs & data Integrations)
  • Argos (Banner Reports)

Note:  All Job Sub files need to be saved and closed before 5:30pm

If you have any questions, please contact the Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu.

IRD January 2019 Maintenance

Enterprise Applications will be performing maintenance on Monday, January 20th at 6:00PM to 8:00PM.  

The following production change items will be included in the maintenance window:

  • Banner Accounts Receivables 8.5.6, 9.3.13 (Required for Accounts Receivable Administrative Operations)
  • Banner Employee Self-Service 8.16.1.1 (Required for Employee Administrative Operations)
  • Banner Finance 8.12.05, 9.3.14 (Required for Finance Administrative Operations)
  • Banner Student Self-Service 8.7.2.8, 9.11 (Required for Student Administrative Operations)

During the Upgrade, the following systems will not be available: 

  • Banner 9 Admin Pages/SSB (Enterprise Resource Planning System)
  • BDM (Banner Document Management)
  • Cardinal Apps (Links to Banner Apps)

If you have any questions, please contact the Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu.

IRD December 2019 Maintenance

Enterprise Applications will be performing maintenance on Friday, December 20th at 6:30PM to 12:00AM.  

The following production change items will be included in the maintenance window:

  • Action Item Processing (Student Health Waiver)
  • Banner Employee Self-Service 8.16.1 (Required for Employee Administrative Operations)
  • Banner HR and Payroll 8.16.1, 9.3.13.0.2 (Required for Employee Self-Service 8.16.1 Upgrade)

During the Upgrade, the following systems will not be available: 

  • Banner 9 Admin Pages/SSB (Enterprise Resource Planning System)
  • BDM (Banner Document Management)
  • Cardinal Apps (Links to Banner Apps)

If you have any questions, please contact the Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu.

Service Disruption: Microsoft Office 365 Suite (email, OneDrive, MS Office) services experiencing issues.

At approximately 9:30 AM, Microsoft released a service health advisory stating that they are aware of problems accessing the Office 365 suite of products.  This issue may cause slowness, delays, or connection disruptions when trying to access email either via the Outlook client or via webmail.  Additionally, users may have issues logging into the Office365 portal, downloading OneDrive files, and working on office files.

We will provide an update when we receive further information from Microsoft.